Network providers will discuss your health history and assess whether a refill is safe at the time of your visit or whether it’s prudent to see your primary care physician in person. The decision to provide a refill and the quantity is at the sole discretion of the provider. ROKiT Telemedicine providers cannot start a regimen of maintenance medication. If continuing a regimen, they require proof of a recent prescription for all refills (e.g., photo of your most recent prescription bottle). In general, providers cannot increase the initial dosage of a particular medication as suggested by your primary care physician. For your safety, the network maximum refill policy is no more than a 90-day refill within a six-month period. Be sure to share any information you have about your health history and condition that may help facilitate your refill (such as recent lab tests or recent blood pressure readings).